Refund policy

Return & Refund Policy – ApnaShop

At ApnaShop, we want our customers to have a smooth and satisfactory shopping experience.

Returns

You may request a return within 7 days of receiving your order if:

The product is damaged or defective.

You received the wrong product.

The product is significantly different from its description.

The product must be unused, in its original condition, and with its original packaging where applicable.

Non-Returnable Items

Products that have been used, damaged by the customer, or returned without their original packaging may not be eligible for return.

Refunds

Once we receive and inspect the returned product, we will inform you whether your refund is approved. Approved refunds will be processed through the available payment method.

For Cash on Delivery (COD) orders, refund arrangements will be communicated with the customer directly.

Return Shipping

If the return is due to a wrong, damaged, or defective product, ApnaShop will assist with the return process.

For returns due to a change of mind, return shipping charges may apply.

For return or refund requests, please contact us through our provided contact details.